|

.
Customer Care
At VIP Auto Service Center, we are committed to
building a relationship with you to assist in maintaining the peak performance of
your vehicle. At every visit, we will inspect your vehicle to ensure
that you leave with complete knowledge about the mechanical status of your car and
that you understand all of your repair options.
VIP is an
independently owned business; we stand behind all the work we do
on your vehicle regardless if it's a routine oil change or a complete
engine overhaul. Your satisfaction is guaranteed.
Commitment to our Customers
- Thoroughly inspect your car to ensure it is properly diagnosed
- Offer honest repair advice about the condition of your vehicle
- Offer repair options based on need
- Share technical information and advice
- Ensure your vehicle is professionally and properly repaired the first time
- Use only high quality parts
- Offer superior customer relations by addressing any and all concerns
- Communicate effectively to ensure that cars are correctly and efficiently diagnosed and repaired
- Provide a clean and safe environment
- Exceed your expectations in every way
VIP Auto Service Center is dedicated to providing quality work, great service,
and honesty. Every vehicle goes through a thorough inspection to
insure proper maintenance and upkeep. We
will inform you of repairs which are required now and what maintenance
will be required in the future. Our goal is to make sure your vehicle is performing at it's best, always, and at a fair and reasonable price.
Trust Your Car to Us
VIP has the honesty, integrity and
expertise that will make you feel completely comfortable with any of
your auto repair and maintenance needs. As a provider of full service
auto care, with one of the highest customer satisfaction ratings in the
San Fernando Valley area, we have a long history of taking care of our
customers. Click on Testimonials to see what our customers say
about us.
Our Code Of Ethics
-
To have a sense of personal obligation to each individual
customer.
-
To perform high quality repair service at a fair and
just price.
-
To employ the best skilled personnel obtainable.
-
To use only proven merchandise of high quality distributed
by reputable firms.
-
To itemize all parts and adjustments in the price
charged for service rendered.
-
To retain all parts replaced for customer inspection,
if so requested.
-
To refrain from advertisement which is false or misleading
or likely to confuse or deceive the customer.
|
|
|